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Context Help

If you lose your way inside our hosting Control Panel, the first thing you should do is press the Help button, which is visible on each and every page. A pop-up window will appear. It includes elaborate info about all the operations that you can carry out on the page in question. Each context menu appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a rich range of instructional video clips demonstrating how to work with our Control Panel. They're created for those of you who would like to see how things are being done rather than only reading articles. Thus, anyone can swiftly become familiar with our Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the answer you need, have a gaze at our extensive Frequently Asked Questions section, which contains questions asked by real customers and provides practical solutions. We periodically update our FAQ database with new questions & answers so as to embrace all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ database either, we have a excellent team of client support engineers available 24-7 and eager to assist you with any issue. Each support ticket you send will be responded to within 60 minutes (the average response time being only twenty minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 264183

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com